CONTRACTUAL CLAUSES

This Contractual clauses (Contract) constitutes an offer from the Organizer to the Participant(s) to enter into a Contract under the terms set forth herein (the “Offer”). This type of a contract does not require a signature. The Participant accepts the terms of the Standard Contract and confirms their decision in accordance with the provisions of this Contract by ordering and paying for the Services. Such actions shall be deemed an acceptance of the Offer.

By accepting this Standard Contract, the Participant confirms that:

A) the Participant is of legal age and has full legal capacity;

B) the information provided by the Participant is accurate and up to date;

C) the contact details provided may be used for the purpose of informing the Participant about changes in operations, promotional offers, or other information related to the Organizer's activities.

Prior to receiving any Services, any individual or legal entity is obliged to read and familiarize themselves with the terms of the Standard Contract. If such person does not meet the requirements of the Contract, they are not entitled to use the Services. Accordingly, any person who accepts this Offer shall be deemed to have read and agreed to all terms and conditions of this Standard Contract.

1.1 Organizer – the person or entity responsible for organizing and providing technical support for the Event, and acting as the service provider under this Contract.

1.2 Participant – a natural person or legal entity (represented by its authorized representative(s)) who has expressed an intention to take part in any Event listed on the Organizer’s official website and has accepted the Offer by registering on the Organizer’s website and making payment via remote method. The Participant is the customer of the Services.

1.3 Offer – a declaration of intent by one party to enter into an Contract, provided it specifies the essential terms of the Contract (Article 66(1) of the Polish Civil Code).

1.4 Standard Contract – the Organizer’s proposal (published on the Website) addressed to an undefined number of natural and legal persons to enter into this Contract on the stated terms and conditions (Article 384 of the Polish Civil Code).

1.5 Acceptance (of the Offer) – the Participant’s full, unconditional and unreserved consent to the terms of this Contract without any exceptions or limitations, which is equivalent to the conclusion of a bilateral written Contract. By submitting an application and making full payment, the Participant is deemed to have read, understood, and agreed to all terms and conditions of this Contract.

1.6 Event – a conference that may be attended only upon presentation of a special document – a Ticket.

1.7 Ticket (or Electronic Ticket or Event Access) – a structured set of data, including that generated by the System, which contains the ticket details (such as price, Event name, etc.) that uniquely identify and confirm the Participant’s right to attend the Event. The Ticket serves as proof of the Service being provided under this Contract.

1.8 System – the website’s information system used for ticket issuance and processing.

1.9 Registration for Participation in the Event (hereinafter – Registration) – the Participant’s voluntary expression of intent, which includes reviewing the information and terms of participation published on the website, agreeing to them, completing the registration form, and making payment in the amount and within the timeframes indicated on the Website. Registration entails the proper completion of the online order form by the Participant for the Services selected on the Organizer’s Website, as well as the execution of remote payment. By completing the Registration, the Participant confirms acceptance of the public Offer to join this Contract, acknowledges familiarity with its content, fully agrees to all of its provisions, and enters into this Contract knowingly and without coercion.

1.10 Service – information and consulting services related to participation in the Organizer’s Event.

1.11 Service Fees – the current and structured list of the Organizer’s services and their prices, published on the website: https://ticket.dou.ua/

1.12 Website (hereinafter – the “Site”) – a publicly accessible online resource available at https://ticket.dou.ua/, serving as the primary source of information for Participants.

1.13 Parties – collectively refers to the Organizer and the Participant.

2.1 This Contract constitutes a formal offer (the “Offer”) by DOU POLSKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (KRS: 0001047812; NIP: 5273066503; REGON: 525876415) (hereinafter referred to as the “Organizer”). The Offer regulates the terms and procedure for conducting the Event and the obligations arising in connection therewith for both the Organizer and the Participant.

2.2 Upon acceptance of the terms set forth below, the person who has accepted this Offer becomes a Participant (acceptance of the Offer is equivalent to concluding an Contract on the terms specified in the Offer).

2.3 By accepting this Offer, the Participant confirms their legal capacity and full legal competence, as well as their lawful right to enter into contractual relations with the Organizer.

2.4 Provision of Services to the Participant is carried out solely under the terms of this Offer and only upon its full and unconditional acceptance. Partial acceptance or acceptance on different terms is not permitted.

2.5 The Organizer reserves the right to amend the Offer at any time; however, such amendments shall be published and made publicly available via announcements on the Organizer’s website: https://ticket.dou.ua/

2.6 The Participant’s continued use of the Organizer’s Services after amendments to this Offer shall constitute acceptance of the Offer as amended.

2.7 If additional information is required, the Organizer has the right to request it from the registered Participant.

2.8 The Participant bears full responsibility for the accuracy of the information provided during Registration.

2.9 If other persons receive Services under this Contract together with the Participant, whose payment is made by the Participant, their personal data shall be additionally provided. The Participant guarantees they have the authority to enter into the Contract on behalf of such persons and undertakes to communicate to them the content, terms of this Offer, and all information provided by the Organizer to the Participant. These persons agree to the terms of this Offer and accept all obligations imposed on them upon acceptance of the Offer, including obligations regarding compliance with safety regulations.

2.10 In the event that a registered Participant, for any reason, is unable to attend the Event, the payment made is non-refundable.

2.11 The Organizer reserves the right to suspend or terminate Registration without prior notice if the participant limit for the Event is reached, and to change the Event date, which shall not be considered material amendments to the Contract and shall not entail any penalties.

2.12 Upon successful Registration and payment, the Participant will receive an email confirmation of payment and participation in the Event at the email address provided during Registration.

2.13 A Participant is considered registered once they have properly completed Registration and paid the cost of the selected Event.

2.14 The Organizer shall not be liable for any additional expenses related to the Participant’s preparation for the Event, including travel and accommodation costs, bank fees, etc.

2.15 The Organizer may, at its discretion, reduce the final Event cost by introducing bonus payment systems, special pricing offers, discounts, or other incentives.

2.16 The Participant’s prepayment/payment for participation in the Event signifies that they have read and accepted this Offer and its publicly available annexes. Upon making the prepayment/payment, the Contract shall be deemed concluded.

3.1 The Organizer, under the terms of this Contract as well as the information published on the Organizer’s website, undertakes to provide services related to attending the Event chosen by the Participant (the list of Events is available on the website), and the Participant undertakes to accept and pay for these services in the volume and on the terms specified in this Contract and in accordance with the information posted on the Organizer’s official website regarding the selected Event.

3.2 The Organizer reserves the right to change the time and place of the Event, as well as the Event program, provided that the amended terms are published on the website.

3.3 The Participant’s acceptance of this Offer shall be carried out through the sequential execution of the following actions:

a) registration on the website;

b) selection of a specific Event and Ticket category;

c) completion of the Registration form including contact phone number, email address, surname, first name of the Ticket recipient, position, and company name;

d) payment for the Ticket (granting the right to participate in the Event).

3.4 The Services shall be deemed properly provided by the Organizer and fully received by the Participant from the moment the Organizer sends the Ticket (granting the right to participate in the Event) to the Participant’s email address, regardless of whether the Participant actually attends the Event.

3.5 The Organizer reserves the right to refuse to provide the Service(s) under this Contract before the start of the service period by informing the Participant and refunding the payment made by the Participant to the Organizer, in case of unforeseen circumstances related to the organization of service provision or interactions with the Organizer’s contractors.

4.1 The Participant has the right to:

4.1.1 receive information about the Event, its date and time, terms of conduct, ticket prices, and methods of ticket purchase;

4.1.2 issue a Ticket (right to access participation in the Event) on the website. The Participant acknowledges that by using the Organizer’s System, they fully and unconditionally accept the terms of this Contract regardless of the purchase method;

4.1.3 choose the method of payment for the Ticket (right to access participation in the Event) from those offered on the website;

4.1.4 receive information on the rules for obtaining Tickets, available Ticket categories, and other information related to the Events;

4.1.5 refuse to purchase a Ticket before making the payment for the Ticket (right to access participation in the Event) in accordance with the terms of this Contract. Such refusal shall result in termination of all Organizer’s obligations to the Participant;

4.1.6 transfer (for remuneration or free of charge) the Ticket purchased by them to a third party. The Organizer bears no responsibility for such transfer or for the validity of Tickets purchased from third parties rather than from the Organizer.

4.2 The Participant is obliged to:

4.2.1 pay the full price of the Ticket for the Event;

4.2.2 carefully review and accept all rules for the provision of Services and the terms of this Contract, as well as all additional rules regulating the Parties’ relationship under this Offer;

4.2.3 provide accurate, truthful, and complete information about themselves when using the System. The Participant acknowledges full responsibility for the data provided to the Organizer. The Participant accepts that they have no claims against the Organizer for incorrect Ticket issuance due to their failure to verify the correctness of the Ticket at the time of registration;

4.2.4 comply with the rules of conduct during the Event;

4.2.5 upon attending the Event, present the Ticket, either printed or saved on a technical device, provided such device allows scanning by the access control system at the Event venue;

4.2.6 refrain from copying or selling recordings and/or materials obtained at the Event, and from using them to conduct their own events without additional agreement with the Organizer. In case of violation, the Participant undertakes to compensate the Organizer for lost profits caused by such violation.

4.3 The Organizer has the right to:

4.3.1 require the Participant to properly and fully fulfill their obligations under this Contract;

4.3.2 receive timely and full payment for the Event;

4.3.3 deny the Participant further access to the selected Event in case of any breach of the Contract by the Participant;

4.3.4 refuse admission to the Event and terminate service provision if the Participant’s behavior violates rules, insults other Participants, or hinders the Organizer’s obligations;

4.3.5 independently, without Participant’s consent, carry out video and photo recording of the Event process for safe and efficient fulfillment of obligations and quality control;

4.3.6 send the Participant a quality control email after the Event;

4.3.7 independently determine the number of Participants in the Event.

4.4 The Organizer is obliged to:

4.4.1 provide the Participant with necessary information about the specific Event;

4.4.2 after registration and payment by the Participant, send confirmation of payment and registration for the Event to the Participant’s email provided during registration;

4.4.3 in case of any violation by any Participant or third parties of the rules of conduct during the Event or the terms of this Contract, take all possible measures to stop such violation.

5.1 The Participant is informed and acknowledges that the number of available spots for the organized Event may be limited.

5.2 Information about the Event schedule is posted by the Organizer on the Organizer’s website: https://ticket.dou.ua/. In case of any changes on the day of the Event, the Organizer may notify the Participant about such changes via the email address provided by the Participant during registration.

5.3 The Participant agrees that dissemination (loss, disclosure, transfer, etc.) of the Ticket may result in losing the possibility to use the specified Ticket. The Organizer bears no responsibility for attendance at the Event by a person who first presents the Ticket but is not the Participant or their representative.

6.1 The cost of participation in the Event under this Contract is determined according to the Event selected by the Participant and is indicated on the Organizer’s website.

6.2 All payments under this Contract shall be made in the national currency of Poland – zloty, in a non-cash form by transferring funds to the Organizer’s bank account.

6.3 Funds paid by the Participant pursuant to this section of the Contract are non-refundable, except in cases provided for by this Contract, applicable legislation or by additional agreement of the Parties.

6.4 The Organizer is not entitled to change the price of a Ticket already fully paid by the Participant.

7.1 The Organizer’s liability in fulfilling its obligations to the Participant is limited to the function of organizing the Event.

7.2 The Organizer shall not be liable for the Event not meeting the Participant’s expectations and/or their subjective evaluation.

7.3 The Organizer shall not be liable for any losses or moral damages incurred by the Participant due to misunderstanding or misinterpretation of information about the Event.

7.4 The Parties shall be exempt from liability for non-performance or improper performance of this Contract if such non-performance or improper performance is caused by unforeseeable circumstances (force majeure) arising independently of the Parties’ will after the conclusion of this Contract, which the Parties could not foresee at the time of conclusion or prevent by reasonable measures. Such circumstances include: flood, fire, earthquake and other natural phenomena, as well as war, military actions, accidents, epidemics, quarantines, strikes, civil unrest, acts or actions of government authorities that prevent performance of obligations under this Contract, illness or injury of any Speaker, or any other circumstances beyond the Parties’ control.

7.5 In case of unforeseeable circumstances, the Organizer is obliged to immediately notify the Participant of such circumstances by publishing the information on the Organizer’s website.

7.6 In the event of force majeure, the Organizer has the right to cancel or postpone the Event at its discretion.

7.7 The Organizer is not liable for actions or inactions of third parties who are not employees of the Organizer, resulting in the Organizer’s inability to fulfill its obligations under this Contract.

7.8 Refunds for Tickets are made only in the event of cancellation of the Event or withdrawal from the contract. Non-attendance of the Event by the Participant for which the Ticket was purchased is not grounds for refund.

7.9 In the event of the cancellation of the Event, the Organizer has the right to set a new date for the Event. The Organizer shall inform Participants of the new date via the website wawtech.io and/or by email. In such a case, tickets purchased by the Participant for the cancelled Event remain valid and grant access to the Event on the rescheduled date.

7.10 If the Event is cancelled without setting a new date — except in the cases described in Clause 7.4 of this Agreement — the Organizer is obliged to refund the Participant the actual ticket price. The actual ticket price refers to the attendance fee set by the Organizer for all Participants, minus any bank fees or other additional charges paid by the Participant to parties other than the Organizer. A prerequisite for the refund of the actual ticket price is the presentation to the Organizer of both the original ticket and the PayU payment receipt.

7.11 If a new date is set by the Organizer after the Event has been cancelled, ticket refunds shall be processed under the general procedure outlined in Section VIII of this Agreement.

7.12 The Organizer is not responsible for the actions or inactions of banks, payment systems, or for delays related to their operation.

7.13 In case of disputes between the Participant and the Organizer, the Parties shall make every effort to resolve the conflict through negotiations and amicably.

8.1 The Participant has the right to withdraw from this Contract and return the Ticket within 14 calendar days from the date of its purchase without providing any explanation.

8.2 The Participant is not entitled to terminate the contract, return the ticket, or request a refund if more than 14 days have passed since the date of ticket purchase.

8.3 Considering the Organizer’s need to initiate the process of providing access to the Event in advance (such as venue rental, organizational and technical preparations, etc.), returning the Ticket less than 14 calendar days before the Event is not permitted.

8.4 To withdraw from the Contract and return the Ticket, the Participant must send a withdrawal request, as provided in Annex No. 1 to this Contract (by uploading a scanned copy of the request signed by hand, or signed using an electronic signature or trusted profile), to the following email address: conference@dou.ua

8.5 The request must be sent from the same email address used for the Ticket purchase. The transaction receipt from PayU must be attached to the request.

8.6 Refunds will be processed within 14 (fourteen) business days from the date of successful acceptance of the return request.

9.1 The term of the Contract is unlimited and coincides with the period of its placement on the Organizer’s website, unless otherwise specified on the website itself.

9.2 For the Participant, this Contract comes into force from the moment of their Registration for the selected Event and full payment of the Event’s cost.

9.3 The term of the Contract with the Participant who has accepted this offer ends at the conclusion of the Event.

9.4 In case of breach of the Contract terms by the Participant, the Contract may be terminated early/unilaterally by the Organizer without refund of the Participant’s paid funds, while the services shall be considered fully and properly provided.

9.5 The Organizer independently, in accordance with and to comply with the requirements of the current legislation of Poland, determines the terms of the Contract. The Organizer has the right to change the terms of the Contract with mandatory notification of the Participant on the Organizer’s website.

9.6 Amendments and supplements to the Contract may be made by posting the relevant information on the Organizer’s website. The Participant is obliged to independently monitor changes posted on the mentioned website and periodically visit it.

10.1 Additional services may be provided by the Organizer based on separate contracts.

10.2 All legal relations arising from or related to this Contract, including those related to its validity, conclusion, performance, modification, and termination, interpretation of its terms, determination of consequences of invalidity or breach of the Contract, are governed by this Contract and the relevant provisions of the current legislation of Poland, as well as applicable business customs based on the principles of good faith, reasonableness, and fairness.

10.3 By completing the relevant registration form and paying for the services, namely the cost of the Event, the Participant confirms that they have been fully informed of their rights and obligations provided by this Contract.

10.4 The Parties certify that this Contract is concluded with full understanding of its terms and terminology.

10.5 The date of conclusion of this Contract is considered the date of the Participant’s registration and full payment for the Event.

10.6 Processing of Participant’s personal data is carried out in accordance with the Privacy Policy available at https://ticket.dou.ua/privacy-policy, and in line with the General Data Protection Regulation (GDPR).

10.7 The place of conclusion of this Contract is the city of Kyiv, Poland.

DOU POLSKA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Adres: Żelazna 59/130, 00-848 Warszawa

KRS: 0001047812

NIP: 5273066503

REGON: 525876415

e-mail: conference@dou.ua

tel.: +48 518 134 439

Bank accounts:

41 2490 0005 0000 4600 0007 4572

59 2490 0005 0000 4530 0010 5041

62 2490 0005 0000 4600 0007 4582